Everything a film shop runs on

01

Quoting with a vehicle pricing matrix

Price by vehicle class, film line, shade and window set. PPF by panel kit. Flat glass by the square foot.

Set your prices once in a matrix: coupe, sedan, SUV, truck and van against each film line and VLT, with window sets like front two, full car and windshield. PPF prices by package, wraps by panel and finish, coatings by tier. Flat glass quotes take rooms and panes and work out square footage, perimeter and round-ups. Send good, better and best options, ask for a deposit on approval, and see when the customer opens it.

• Vehicle class, film line and shade pricing
• Good, better and best options
• Flat glass takeoffs by room and pane
• Approval with typed name and signature

02

Online booking

Customers book against real bay and installer time, with your lead time, buffers and deposit rules.

The booking page reads your hours, bays and installer schedules, so a two-day full-body PPF install can't land on a Saturday you're closed. Ask your own questions (shade, film type, water and power on site for mobile and flat glass), hold the slot while the customer finishes, and send the confirmation and reminders automatically.

• Availability from bays, installers and hours
• Request or instant booking
• Custom questions per service
• Confirmations and reminders

03

Job board and digital check-in

Every car on one board, from checked in to picked up. Intake on a tablet with photos and signatures.

Drag jobs across your stages: scheduled, checked in, in progress, quality check, ready for pickup. Check-in runs on a shop tablet or the customer's phone: vehicle details, a damage walk-around with marked-up photos, mileage, keys and signed terms. Installers see their jobs, checklists and timers. Before and after photos stay with the job.

• Drag-and-drop stages you name
• Damage walk-around with photos
• Installer checklists and timers
• Quality check and pickup signature

04

Film roll inventory

Rolls and remnants by brand, line, shade and width, with usage logged against each job.

Check rolls in and out, record what's left, and keep remnants on a shelf list the crew can search. Usage is logged per window or panel against the job, so warranty claims and job cost both trace back to the roll and batch. Reorder points, purchase orders and receiving keep the counts right, and the flat glass cut optimiser picks roll widths and lays out the cuts.

• Rolls, remnants and batch numbers
• Usage per job, window or panel
• Reorder points and purchase orders
• QR labels for rolls and boxes

05

Unified inbox

Texts, email, Facebook, Instagram and web chat in one place, assigned to the right person.

One inbox for the shop and one for each person, with assignment, internal notes and saved replies that fill in the customer and vehicle. Text messaging runs on registered A2P 10DLC numbers, with opt-in captured on your forms and STOP and HELP handled for you. Every conversation sits on the customer record next to their quotes and jobs.

• SMS, email, social and web chat
• Shop and personal inboxes
• Saved replies with merge fields
• A2P 10DLC registration and opt-outs

06

Automations

Reminders, follow-ups, vehicle-ready texts and review requests that run without anyone remembering.

Start from the standard set: booking confirmation, day-before and hour-before reminders, quote follow-ups, vehicle ready, thank you, review request, aftercare and re-tint or coating maintenance reminders. Change the wording, the timing and the channel, or build your own with triggers, conditions and delays. Quiet hours and frequency caps keep it polite.

• Ready-made shop automations
• Triggers, conditions and delays
• Quiet hours and frequency caps
• A log of every message sent

07

Customer portal

Your customers see their quotes, appointments, invoices, photos and warranties under your brand.

Customers sign in with a link sent to their phone or email. They approve quotes, book or move appointments, pay invoices, see before and after photos, download warranty certificates and message the shop. Dealers and fleet accounts see every vehicle they've sent you.

• Passwordless sign-in
• Quotes, invoices and appointments
• Photos and warranty certificates
• Fleet and dealer accounts

08

Hosted website

A fast site for your shop with booking, instant quotes and lead forms wired straight into the CRM.

Each shop gets a website on its own domain, edited from the dashboard: services, service areas, gallery, reviews, booking, instant quote and warranty claim forms. Every form fills the CRM with the source and campaign attached, so you can see which ads and pages bring in jobs.

• Your domain, your brand
• Booking and instant quote built in
• Leads land with the source attached
• Draft, preview and publish

09

Customers, vehicles and properties

One record per customer with every vehicle, property, quote, job, invoice and message.

Keep year, make, model, trim, VIN and plate for every vehicle, and rooms and windows with dimensions for flat glass properties. Link dealerships, fleets and property managers to the people who send you work. Pipelines show what's waiting on a quote, a reply or a date.

• Vehicle garage per customer
• Properties with rooms and windows
• Dealers, fleets and companies
• Pipelines with your own stages

10

Scheduling and dispatch

Bays, installers and mobile vans as bookable resources, with multi-day jobs and drop-off windows.

See the day, week or month by bay or by installer. Split a job into blocks (drop-off, tint, PPF, pickup) so each installer sees their part. Mobile jobs get routes, arrival windows and an on-my-way text with a live ETA.

• Bay and installer calendars
• Multi-day and multi-block jobs
• Mobile routes and arrival windows
• No-show marking and follow-up

11

Invoicing and payments

Invoices from the job, deposits applied, partial payments, sales tax by location and dealer statements.

Line items, film, labour, add-ons, discounts, fees and tax carry over from the job. Record cash, check, Zelle and card payments, apply deposits, split an invoice, and send monthly statements to dealer and fleet accounts. Card processing connects through a payment provider.

• Invoices built from the job
• Deposits and partial payments
• Sales tax by location
• Statements for dealers and fleets

12

Reviews

Review requests after pickup or payment, with follow-ups and links per location.

Send the request when the car leaves, follow up once if there's no reply, and spread requests across Google, Facebook and Yelp. Unhappy customers can reach the shop privately first.

• Requests after pickup or payment
• One follow-up, then stop
• Links per location
• Private feedback page

13

Warranty

Warranty records per job and per window or panel, tied to the film, roll and installer.

Keep manufacturer terms apart from your own installer terms. Customers get a certificate in the portal and as a PDF. Claims come in through your website and turn into a rework job linked to the original.

• Per-window and per-panel records
• Certificates in the portal
• Claims linked to the original job
• Aftercare messages

14

Team, time and commissions

Roles and permissions, a time clock, and commission per install, split across installers.

Set what the front desk, installers, subcontractors and your accountant can see. Installers clock in, track time per job and see what they've earned. Commission rules cover flat per job, hourly or a percentage by service, with splits when two people work a car.

• Roles with per-person overrides
• Time clock and timesheets
• Commission per install
• Subcontractors see assigned jobs only

15

Reports

From ad spend to leads to quotes to jobs to collected revenue, with margin per job and per roll.

Filter by location, installer, service, film line and source. Job profitability pulls material cost from the rolls used and labour from the timers. Schedule reports to your inbox or export to CSV for your accountant.

• Source to revenue
• Margin per job and film line
• Installer and service reports
• Scheduled email and CSV export

16

Multiple locations

Run several shops or vans on one account, with location filters everywhere.

Each location has its own address, hours, bays, tax settings and phone numbers. Customers and history are shared across the account, and every calendar, report and inventory list filters by location.

• Hours, bays and tax per location
• Shared customer history
• Transfers between locations and vans
• Location filters on every screen