Privacy policy

This policy explains what information [COMPANY] ("we", "us") collects through https://filmdeskhq.com (the "site"), how we use it and the choices you have. It covers this marketing site only. The Filmdesk application, which shops use to run their business, is covered by its own privacy policy and data processing terms: [APP PRIVACY POLICY LINK].

Information we collect

Information you give us

When you fill in the early access or contact form, we collect:

• Your name and email address
• Your phone number, if you choose to give it
• Your shop's name, the type of work it does, how many locations it has and the software it uses today
• Anything you write in the message field

Information collected automatically

• Campaign details from the link you followed (utm_source, utm_medium, utm_campaign, utm_content, utm_term and gclid), stored in your browser for 30 days and sent with a form if you submit one
• The page you submitted a form from
• Standard request data our hosting provider processes to deliver and protect the site, such as IP address, browser type, device type and the time of the request
• If bot protection is turned on for our forms, the signals Cloudflare Turnstile uses to tell people from automated traffic

Cookies and browser storage

We don't use advertising cookies or third-party analytics on this site. We store two items in your browser's local storage: your light or dark theme choice, and the campaign details described above, which expire after 30 days. You can clear both from your browser settings at any time. If we add privacy-friendly analytics later, we will list it here before it goes live.

How we use information

• To reply to your request or message and set up early access
• To understand which campaigns and pages bring shops to the site
• To keep the site and forms secure and free of spam
• To meet legal obligations

We don't sell your personal information, and we don't share it for cross-context behavioral advertising.

Text messages

We don't send text messages to numbers collected through this site. If you give us a phone number, we use it only to call you when you ask us to. If we ever add text messaging, we will ask for your consent at the point of collection and update this policy first.

Who we share information with

We share information only with service providers who help us run the site, under contracts that limit their use of it:

• Cloudflare, Inc., for hosting, security, bot protection and email delivery
• [OTHER PROVIDERS, IF ANY]

We may also disclose information if the law requires it, to protect our rights or safety, or as part of a merger, acquisition or sale of assets.

How long we keep it

We keep form submissions for as long as we need them to talk with you about Filmdesk, and for up to [RETENTION PERIOD] after our last contact, unless you ask us to delete them sooner or the law requires us to keep them longer. Hosting request logs are kept for the short period our provider retains them.

Security

The site is served over HTTPS, and form submissions go straight to our email system without a public database. No method of transmission or storage is perfectly secure, so we can't guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailinghello@filmdeskhq.com. We will verify the request and reply within the time the law requires.

California residents (CCPA and CPRA)

In the past 12 months we have collected identifiers (name, email address, phone number), commercial information (your shop's details), internet activity (campaign and request data) and the contents of messages you send, from you and from your browser, for the purposes listed above. You have the right to know what we collect, to access and delete it, to correct it, and to opt out of its sale or sharing. We don't sell or share personal information as those terms are defined, and we don't use sensitive personal information to infer characteristics about you. We will not discriminate against you for exercising these rights. You can use an authorized agent to make a request on your behalf.

People in the EEA, UK and Switzerland

We process your information to respond to a request you made (steps taken at your request before a contract), for our legitimate interest in running and protecting the site and understanding our marketing, and where the law requires. You have the right to access, correct, delete, restrict or object to processing, to data portability, and to withdraw consent where processing relies on it. You can also complain to your local data protection authority. Information may be transferred to and processed in the United States; where required, we rely on standard contractual clauses or another lawful transfer mechanism.

Children

The site is for businesses and is not directed at children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, email us and we will delete it.

Changes to this policy

We will post any changes on this page and update the date at the top. If a change is significant, we will say so on the site or contact you if we have your email address.

Contact

[COMPANY]
[ADDRESS]
hello@filmdeskhq.com